Comcast for the fail
Over the past week, I’ve had nothing but problems with our internet connection here at the house. I must have called into their support center at least 8 or 9 times over the course of the week, and if you’ve been following my Twitter feed, you’ll know that hasn’t been a pleasant experience. The first few days they had said there was an outage in the area, so they couldn’t send a tech out. Friday comes, and I end up calling again. The tech tells me they noticed the downstream signal is weak, and that I should call back in when I got home from work, which I did. The tech I got in touch with at that point had me do the same, exact thing I had done about 5 other times. I was beyond livid at this point, so I politely told him I’ll wait it out. The net connection today has been stable, but I’m still going to switch over to ATT for cost reasons. I can’t justify spending 70.00 a month just to be screwed around with when an issue arises. On top of that, Beth got accepted into culinary school so we want to try to rework the budget to be able to deal with the student loan payments when they start rolling in.
The thing about all of this is that there isn’t a choice as far as high speed goes, really. There’s either Comcast or ATT, two big companies concerned about the bottom line. Someone from the Comcast executive offices is supposed to be calling me. Unless by some miracle they can match ATT pricing, they can kiss me goodbye as a customer, period.






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